Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Barmouth | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Barmouth is a GPhC registered online pharmacy weight loss clinic serving Barmouth and surrounding areas in the UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are the data controller for the personal information you provide to us. Our pharmacy is registered with the General Pharmaceutical Council (GPhC No. 9012511). If you have any questions about how we handle your data, please contact us using the details provided at the end of this policy.

2. What Data We Collect

When you use our online pharmacy services, we may collect the following types of information:

• Personal details: Your full name, date of birth, address, email address, and phone number.
• Health information: Medical history, current medications, weight, BMI, and other clinical details necessary to provide safe and appropriate weight loss treatment.
• Payment information: Billing details processed securely through our payment provider. We do not store full card details.
• Consultation records: Records of your online consultations and prescriptions issued by our pharmacist.
• Technical data: IP address, browser type, device information, and usage data collected when you visit our website.

3. How We Use Your Data

We use your personal and health data to:

• Assess your suitability for weight loss treatments and issue prescriptions where appropriate.
• Process and dispatch your orders. Once approved by our pharmacist, orders are typically delivered within 1 working day.
• Maintain accurate and up-to-date patient records as required by pharmacy regulations.
• Communicate with you about your treatment, orders, or any safety concerns.
• Comply with our legal and regulatory obligations as a registered pharmacy.
• Improve our services and website performance.

Our lawful bases for processing include the performance of a contract, legal obligation, and, where special category health data is concerned, the provision of healthcare and treatment.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies may include:

• Essential cookies: Required for the website to function correctly.
• Analytics cookies: Help us understand site traffic and user behaviour in an anonymised way.
• Preference cookies: Remember your settings and choices for a better experience.

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data to any third party. However, we may share your information with trusted parties where necessary, including:

• Delivery providers: To fulfil and dispatch your orders to your address.
• Payment processors: To securely handle your transactions.
• Regulatory bodies: Such as the GPhC or NHS, where we are legally required to share information.
• IT and platform providers: Who support our website and consultation systems under strict data processing agreements.

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines. After this period, data is securely deleted or anonymised. Payment records are kept only as long as required for financial and legal purposes.

7. Data Security

We take data security seriously and use appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. All data transmitted through our website is encrypted using secure protocols.

8. Contact Us

If you have any questions about this privacy policy, wish to access your data, or want to request a correction or deletion, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

You also have the right to raise concerns with the relevant data protection authority if you are not satisfied with how we have handled your information.